Our 7th Anniversary Sale starts 12PM AEDT Friday 28/2 and ends midnight Sunday 2/3. No code needed!

Enjoy 20% off sitewide, plus receive a FREE S-kin Studio Velvet Jewellery Organiser on orders above $250 (limited numbers only!).

Please note the below are excluded from the code and are not eligible for 20% off:
Already reduced bundles or discounted items
Appointment bookings
Mystery boxes
Accessories such as extension chains, piercing sprays, polishing cloths and premium gift wrap

Our standard Return and Exchange policy applies to all orders during the Anniversary Sale period. All items purchased on sale are not eligible for return unless faulty.

Good news! You can edit your order within the first 30 minutes of placing an order. You can add an item or change an address. Outside of these changes, we're unable to make changes to orders once they're placed. Double check your items and gifts before completing your purchase. Once your order is placed, you agree to these terms and conditions and we are unable to change your order once placed.

Once an order is placed during a sale, we’re unable to cancel it.

Please note that any gift offerings or promotions are valid only for the specified time period and cannot be applied retrospectively. If your gifts are not showing up in your order, we will not be able to add them to your order after it has been processed. We recommend ensuring your gifts are selected at checkout to avoid any issues.

Your gift will be automatically added to your cart once qualified! Just add to cart to see the right gift in your cart.

If you are not seeing the gift appear in cart, it means it has been fully exhausted. If this is the case, we are unable to add the gift retrospectively even if the cart mentions the gift was available at the time of adding to cart. 

Please note that if you place two separate orders, we will combine them and ship as one, and remove any duplicate gifts as we are only able to offer gift redemtion once per person during the sale.

The below items are excluded from the total required for gift redemption:
Accessories (extension chains, piercing sprays, polishing cloths, premium gift wrapping)
Mystery boxes
Appointment bookings
Gift cards

The gifts are automatically added to your cart once you've qualified for it. Please ensure your cart contains everything that you are after before checking out as we will not add your gift(s) if they are not part of your order.
If you do not see gift(s) added in your order, it means stock has run out! Do ensure you check out as quick as possible if your gift is still in cart. 

Any orders with a pre-order item or custom made to order item will only be shipped when everything is in stock. We suggest to split up your order for in stock items and made-to-order items so items that are ready to ship can be dispatched asap!

We try our best to make sure our inventory is reflected correctly on our website. In the event of an item being out of stock, we will refund your out of stock item and ship the rest of your order. 

Sorry friends! We are not able to offer rainchecks for our sales. Our products are very inventory-dependent, so we're stoked you got what you wanted while it was available!

The sale ends midnight AEDT Sunday March 2.

Gifts are inventory dependent and are automatically added to qualifying orders at the time of order. If you did not see a gift added to the cart, it means the inventory has run out. Please double check your order before checking out as once you have placed your order, you agree to these terms and we cannot retrospectively add the gift to your order or able to raincheck the offer when the gift comes back in stock. 

If you have more questions, please feel free to email hello@s-kin.com.au.
If your query is urgent, please email us ASAP and put the subject as URGENT.

We try our best to get back to you within 24hrs. However, please give us 3-5 working days for our small team to respond during this period.

Please note outside of the above T&Cs, our normal T&Cs still apply. When contacting us, please double check these terms to see if your query can be resolved.  Additionally, please find the below resources.

FAQs
Shipping & Delivery
Returns Policy