When you spend $100 or more during Afterpay Day, you’ll receive a mystery gift with your order! Gifts are while stock lasts only and will not appear in cart if you have not qualified or if stock has run out.

Exclusions apply: Appointment bookings, accessories, mystery boxes, and gift cards do not count toward the $100 threshold.

Our standard Return and Exchange policy applies to all orders during the Afterpay Day period. If you change your mind, you're eligible for a 14 day return window from the date of delivery. Please note gifts will need to be returned if you're looking to return your pieces, even if it's a partial return.  

Good news! You can edit your order within the first 30 minutes of placing an order. You can add an item or change an address. Outside of these changes, we're unable to make changes to orders once they're placed. Double check your items and gifts before completing your purchase. Once your order is placed, you agree to these terms and conditions and we are unable to change your order once placed.

Once an order is placed during the Afterpay Day Weekend, we’re unable to cancel it.

Please note that any gift offerings or promotions are valid only for the specified time period and cannot be applied retrospectively. If your gifts are not showing up in your order, we will not be able to add them to your order after it has been processed. We recommend ensuring your gifts are correctly showing up at checkout to avoid any issues.

Your gift will be automatically added to your cart once qualified! Just start adding to cart.

If you are not seeing the gift appear in cart, it means it has been fully exhausted. If this is the case, we are unable to add the gift retrospectively even if the cart mentions the gift was available at the time of adding to cart. 

Please note that if you place two separate orders, we will combine them and ship as one, and remove any duplicate gifts as we are only able to offer gift redemtion once per person during the sale.

The below items are excluded from the total required for gift redemption:
Accessories (extension chains, piercing sprays, polishing cloths, premium gift wrapping)
Mystery boxes
Appointment bookings
Gift cards

The gifts are automatically added to your cart once you've qualified for it. Please ensure your cart contains everything that you are after before checking out as we will not add your gift(s) if they are not part of your order.
If you do not see gift(s) added in your order, it means stock has run out! Do ensure you check out as quick as possible if your gift is still in cart. 

Any orders with a pre-order item or custom made to order item will only be shipped when everything is in stock. We suggest to split up your order for in stock items and made-to-order items so items that are ready to ship can be dispatched asap!

We try our best to make sure our inventory is reflected correctly on our website. In the event of an item being out of stock, we will refund your out of stock item and ship the rest of your order. 

The Aftersale Weekend ends midnight AEDT Sunday March 23.

Gifts are inventory dependent and are automatically added to qualifying orders at the time of order. If you did not see a gift added to the cart at the time of purchase, it means the inventory has run out. Please double check your order before checking out as once you have placed your order, you agree to these terms and we cannot retrospectively add the gift to your order or able to raincheck the offer when the gift comes back in stock.

If the gift is in your confirmation order and you have not received it, please contact us at hello@s-kin.com.au with your order number and a photo and we will sort this out ASAP for you! 

If you have more questions, please feel free to email hello@s-kin.com.au.
If your query is urgent, please email us ASAP and put the subject as URGENT.

We try our best to get back to you within 24hrs Monday-Friday. However, please give us 3-5 working days for our small team to respond during this period.

Please note outside of the above T&Cs, our normal T&Cs still apply. When contacting us, please double check these terms to see if your query can be resolved.  Additionally, please find the below resources.

FAQs
Shipping & Delivery
Returns Policy