Returns Policy

RETURNS POLICY

We offer a 14-day return policy on all full-price merchandise. The return window begins on the day your order is delivered to you. 

To lodge a return please email hello@s-kin.com.au with your #JW order number.  

  • Returned items must be in new, unused condition and in the original packaging.
  • For health and safety reasons, we do not accept returns for pierced earrings. 
  • All sale items purchased, including sample sale pieces, are considered final sale and are not eligible for a refund or return.
  • Postage will be at the buyer's expense.  We recommend using registered/trackable post as we do not hold responsibility for lost packages. 
  • Please note: We do not offer returns or exchanges for custom made items. These items include custom engraving, stamped tags, custom initial/letter necklaces and bracelets, custom made jewelry upon request. 

RETURNS FAQ's

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Explore the major differences between Gold Fill jewelry and gold plated jewelry. 

GOLD FILL VS GOLD PLATED