S-kin Studio Jewelry
Black Friday & Cyber Weekend Sale 2024
Frequently Asked Questions:
Our 30% off 30 minutes code is 30FOR30. You MUST add this code to your order during the sale, we will not be able to add the code for you post-purchase. We cannot accommodate any changes once the order has been placed, so please take a moment to double check your order before submitting.
The code will be live at exactly 9AM AEDT and will be turned off automatically at 9:30AM AEDT.
Please note the below are excluded from the code and are not eligible for 30% off:
Already reduced bundles or discounted items
Appointment bookings
Mystery boxes
Accessories such as extension chains, piercing sprays, polishing cloths and premium gift wrap
Items will be marked down to 20% off, and our free gifts with purchase will return. You will not require a code to take advantage of the sale.
CYBER WEEKEND - 20% OFF SITEWIDE
Starts at 9:30AM AEDT
Free gifts with purchase for orders over:
$160: Sparkle Hoops (limited numbers available)
$250: Sparkle Chain Studs
$400: Sparkle Diamond Studs (limited numbers available)
Our standard Return and Exchange policy applies to all orders during the Black Friday sale period. All items purchased on sale are not eligible for return unless faulty.
Due to the volume of orders, allow 5-7 days for our team to dispatch your order. We're aiming for less, but please be patient with our small team as everything is hand-packed!
Made to order items, e.g. initials, engravable and custom rings please allow an extra 1-2 days on top of the above dispatch guidelines.
Please select express shipping and tick 'skip the queue' at check out if you are needing your jewellery in a hurry!
During the sale period, the free shipping threshold will be temporarily turned off to help accommodate the significant discount we're offering. The adjustment allows us to bring you the best deal possible during the sale.
Please note that free shipping is not applicable with the 30FOR30 discount code
Good news! You can edit your order within the first 30 minutes of placing an order. You can add an item or change an address.
Outside of these changes, we're unable to make changes to orders once they're placed. Double check your items and gifts before completing your purchase. Once your order is placed, you agree to these terms and conditions and we are unable to change your order once placed.
Please note that any gift offerings or promotions are valid only for the specified time period and cannot be applied retrospectively. If your gifts are not showing up in your order, we will not be able to add them to your order after it has been processed. We recommend ensuring your gifts are selected at checkout to avoid any issues.
Gifts will be automatically added to your cart once qualified! Just add to cart to see the right gifts in your cart.
If you are not seeing the gift appear in cart, it means it has been fully exhausted. Please note that if you place two separate orders, we will combine them and ship as one, and remove any duplicate gifts as we are only able to offer gift redemtion once per person during the sale.
The below items are excluded from the total required for gift redemption:
Accessories (extension chains, piercing sprays, polishing cloths, premium gift wrapping)
Mystery boxes
Appointment bookings
Gift cards
The gifts are automatically added to your cart once you've qualified for it. Please ensure your cart contains everything that you are after before checking out as we will not add your gift(s) if they are not part of your order.
If you do not see gift(s) added in your order, it means stock has run out! Do ensure you check out as quick as possible if your gift is still in cart.
Any orders with a pre-order item or custom made to order item will only be shipped when everything is in stock. We suggest to split up your order for in stock items and made-to-order items so items that are ready to ship can be dispatched asap!
We try our best to make sure our inventory is reflected correctly on our website. In the event of an item being out of stock, we will refund your out of stock item and ship the rest of your order.
Sorry friends! We are not able to offer rainchecks for our sales. Our products are very inventory-dependent, so we're stoked you got what you wanted while it was available!
The sale ends midnight AEDT Monday December 2nd.
Gifts are inventory dependent and are automatically added to qualifying orders at the time of order. If you did not see a gift added to the cart, it means the inventory has run out. Please double check your order before checking out as once you have placed your order, you agree to these terms and we cannot retrospectively add the gift to your order or able to raincheck the offer when the gift comes back in stock.
If you have more questions, please feel free to email hello@s-kin.com.au.
If your query is urgent, please email us ASAP and put the subject as URGENT.
We try our best to get back to you within 24hrs. However, please give us 3-5 working days for our small team to respond during this period.
Please note outside of the above T&Cs, our normal T&Cs still apply. When contacting us, please double check these terms to see if your query can be resolved. Additionally, please find the below resources.
FAQs
Shipping & Delivery
Returns Policy
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